Dear customer,

We are very sorry that you had reason to complain about our product. Impeccable quality is our top priority and you can always expect it from us. No ifs and buts.

That's why we follow up every complaint very carefully - and thanks to your help we can make Barnhouse products even better.

By filling out this form, you make it much easier for us to process your complaint and we will get in touch with you as soon as possible.

IMPORTANT: If you still have it, please keep the original product and any foreign objects (e.g. oat husks, etc.) for the time being - we may need them for processing. In this case you will receive a prepaid shipping bag from us in the post.

Thank you in advance.

We collect the data you send via the contact form exclusively for the purpose of processing your request completely and as quickly as possible. We collect, store and process your data only for as long as this is necessary to process your request and to correspond with you. The use of our contact form is subject to data protection law. You can find out more in our data protection declaration.